Q&A agents answer repeat questions
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Instead of answering the same questions in Slack manually, over and over again, you can now give your Custom Agent access to the right sources (Notion, Slack, Email, Calendar, MCP integrations) so agents can answer those questions autonomously. We’ve seen tons of examples with great names like Onboarding Eddie, IT Hero, and Sales Detective.
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Ben Levick leads Ops and Internal AI at Ramp and has built lots of Custom Agents. “Our agents answer dozens of nuanced product and enablement questions every day with a high success rate. Teams that used to monitor those channels now just audit responses and feed improvements back into the Custom Agent.” Watch Ben's full story →
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Task routing agents automatically manage incoming requests
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Instead of triaging across multiple systems, Custom Agents can capture incoming requests, turn them into tasks, and route them to the right owner, so nothing slips and the team stays focused.
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At Remote, IT Ops Manager James Lawley saved the team 20 hours per week. “We replaced an overgrown system with Custom Agents that triage with >95% accuracy and resolve 25%+ of tickets autonomously, all while keeping Slack and Notion in sync.”
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Watch Simon's demo of our “all product feedback” agent (it handles bugs + tickets end-to-end). Or meet Scruff, the agent
that saved our security team 6+ hours a week.
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Status update agents write reports on your schedule
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No more manually writing updates that take hours. An agent can automate your daily standups, weekly sprint recaps, or monthly OKR reports. Give it the right context across your tools, and it will make sense of it all.
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Morgane Palomares, VP of Marketing at Braintrust, says Custom Agents get her to faster decisions. “One competitive agent posts daily updates, and another one sends a weekly deal summary. Each update saves me 20 minutes a day.”
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Build agents for every workflow
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Our early testers made over 25,000 Custom Agents, and we have 2,800 agents working around the clock at Notion. Just describe what you want in plain language, and Notion AI builds your agent for you. Adjust your triggers, instructions, and sources, and even pick the AI model you want to use. We also have agent templates for the most common workflows!
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Custom Agents have been a massive unlock for Brian Emerick, a Technical Program Manager at Vercel. “It’s a great way to spin up something quickly and elegantly without over-cooking a custom solution.”
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Integrate Custom Agents with Slack, Mail, Calendar, & MCP
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Custom Agents work across your daily tools too! Connect to Slack, Notion Mail, Notion Calendar, and tools like Linear, Figma, and HubSpot via MCP.
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Triage your inbox and draft email responses with the Email assistant. Find time across multiple participants with the Team scheduler. Or connect FigJam and Notion to turn boards into docs and docs into diagrams.
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You control what Custom Agents see and do
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Trusting AI with real workflows can feel like a leap. So we built Custom Agents to be safe and transparent by design. You’ve got full control over their access and can disable them any time. Every run is logged, so changes are visible and reversible. Business and Enterprise admins can control who can create Agents. Learn more →
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Only pay for the work Custom Agents do (starting May 4, 2026)
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Custom Agents work at a scale that wasn’t possible before—an unlimited bench of teammates, running 24/7. Notion credits give teams the flexibility to match that to their needs.
Want to see Custom Agents in action? Start a Business trial today to try them for free through May 3, 2026.
They’ll use Notion credits, available as an add-on for Business and Enterprise plans. Admins can buy as many or as few as your team needs. Learn more about AI credits →
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