Frequently asked questions

What type of email is this?
A repeat-purchase promotional email targeting existing customers with a bestselling product, using social proof and limited-time offers to increase average order value.
Why does bestseller status messaging increase conversions?
It leverages social proof—customers are more likely to buy products that are already popular among peers, especially when making repeat purchases from a trusted brand.
Who should receive this email?
Existing Athleta customers who have shown interest in bottoms or activewear, particularly those identified as engaged or high-lifetime-value segments.
Can this template be adapted for other products?
Yes, the bestseller plus targeted promotion framework works for any high-performing product in e-commerce when targeting repeat orders among existing customers.