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Get the Latest Ecommerce Research and Join Our Expert-Led Webinars
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The Future of American Ecommerce
Presented by impact.com
Digital Commerce 360's The Future of American Ecommerce Report delivers this year's exclusive projections for U.S. online retail—and introduces a major new layer of insight. For the first time, the Report includes AI Commerce Rankings, identifying which top North American retailers appear to be gaining the most from AI-enabled discovery, traffic, and sales. FREE DOWNLOAD
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Turn Voice of Customer Feedback Into Decisions
Presented by Bizrate Insights
Ecommerce teams are drowning in data and missing the "why" behind performance shifts. This white paper + worksheet bundle helps you turn customer feedback into clear, confident action. Learn a practical, human-led review process built on our framework: Context > Signals > Story > Strategy. FREE DOWNLOAD
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Create a Winning CX Strategy
Presented by Worldpay
Today's shoppers expect a smooth journey from browsing to checkout, no matter if they are in-store, online or both. When the payment process feels complicated, customers hesitate, carts are abandoned, and sales are lost. With the right approach, payments can become a point of connection rather than a barrier. Our customer experience guide explores how retailers can simplify every step of the purchase process, reduce friction, and create confidence that encourages shoppers to return. FREE DOWNLOAD
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The AI-Driven Spontaneous Shift: Consumer E‑Commerce Trends for 2026
Presented by ABTasty
E-commerce shoppers in 2026 are faster, more spontaneous, and increasingly conversational. Our latest survey of 6,000 consumers across five countries reveals explosive GenAI growth (up 75% year-over-year), a surge in impulse buying behavior, and the critical importance of visual reviews. Traditional search is losing ground while brand loyalty strengthens. Download this data‑driven report to understand today's consumer and optimize your digital experience for conversion. FREE DOWNLOAD
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How Shoppers Navigate AI and Authenticity
Presented by Bizrate Insights
Consumers have mixed feelings about using AI in ecommerce, so how you use it can make or break customer trust, loyalty, and conversions. Bizrate's latest survey clarifies the shifting relationships consumers have with AI, trust, and authenticity. FREE DOWNLOAD
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The latest webinars on the industry's hottest topics:
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DC360 experts unpack the latest trends, shifts, and technologies shaping North American online retail. Get an exclusive first look at our new The State of American Ecommerce, including early insights into how agentic commerce is already influencing sales for major online merchants.
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AI is becoming the main gateway to your brand, reshaping how customers discover and evaluate products. As buyers turn to AI assistants and generative search, traditional models are breaking down. AI referred customers arrive with higher intent, clearer expectations, and less tolerance for friction. We'll cover how enterprise brands are adapting—how AEO is redefining UX and content, where CRO and analytics fall short, and how leading teams are evolving to stay competitive.
SAVE YOUR SEAT
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As consumer discovery shifts beyond traditional retailer search to AI-powered search engines, retail AI assistants and generative recommendations, brands face a new reality. If product data isn't accurate, complete, and consistent everywhere, AI won't surface them. Visibility today is about being able to appear at all, let alone search rankings. Join our industry experts as they lay out the three intelligence signals every brand must master to stay visible, competitive, and AI-discoverable in 2026.
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