This email was sent to you because you requested it from HSN. Please do not reply to this email. Need help? Our US-based experts are here for you. Call us toll-free at 800.284.3900 or chat with us.
Add HSN@h.emailhsn.com to your address book
HSN Interactive LLC | Attn: Customer Service | Studio Park | 1200 Wilson Drive, West Chester PA 19380-4262, USA HSN.com
*Coupon WELCOME2026 can be used on more than one item and can only be used once by its recipient and is valid for new HSN customers only. This coupon is valid for $15 off your purchase of $35 or more from HSN.COM. Offer does not apply to purchases made on QVC+ and HSN+. Coupon code is non-transferable. Coupons must be applied when order is placed. Excludes shipping & handling, sales tax, and clearance items and can only be applied to the first shipment of Auto-Ship items. The use of this coupon may disqualify the order from inclusion in other promotional offers or discounts. Coupons cannot be applied to or combined with other coupons. Employees of HSN or any of its affiliates are not eligible for this offer. Coupon is not valid for Arrow Sewing, charitable contributions, Dyson, gift cards, wines and alcohol, Janome, selected footwear, the iRobot, Bose, Fitbit and Gaming, and Smart Assistants. HSN reserves the right to cancel orders when unexpected coupon system errors occur or in the case of abuse, misuse or fraud in connection with the coupon code. Offer is valid 1/01/2026-12/31/2026. Coupon expires on 12/31/2026 at 11:59pm ET.
A welcome email designed to convert new customers into first-time buyers by providing an immediate monetary incentive during the critical onboarding phase when prospects are most receptive.
Why is a discount effective in welcome sequences?
A specific dollar amount offer lowers friction to purchase, demonstrates goodwill, and motivates immediate action while the customer's intent and attention are highest.
Can this template be adapted for other brands?
Yes, the welcome-plus-incentive format applies to any ecommerce or retail brand. Customize the discount amount and offer terms while maintaining the conversion-focused structure.
Where does this fit in customer acquisition?
This typically serves as the first message in an automated welcome sequence triggered at signup, capitalizing on new customer intent to drive first-purchase conversion.