Klaviyo Transactional Email Template — Action required: inac…

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Hi there,

We’ve noticed an API Key on your account has had no activity for a while. As part of our ongoing efforts to help keep customer accounts secure, Klaviyo automatically disables API keys that have not been used for an extended period of time

API key(s) approaching inactivity:

Account Name: templ8

• Partial Key Value: 1e2acb

• Private Key Label: test of templ8

• Private Key Creation Date: August 23, 2024

If no action is taken, the key(s) listed above will be automatically disabled on October 13, 2026

What to do next:

• If you're still using this key - simply making an API call with it before the deadline will reset the inactivity timer and no further action is needed.

• If you no longer need it - this is a good time to delete it and keep your account tidy.

• If the key is disabled and you need it again - you can re-enable it at any time from Settings > API Keys in your Klaviyo account.

Full instructions are available in our help center - we will never ask you to share credentials or take action outside of your Klaviyo account.

If you’d like someone else to receive notifications like this in the future, consider updating the security contact on your account.

Need help? Reply to this email or visit our help center.

Thank you for helping us keep your account secure.

Klaviyo Security & Trust

Frequently asked questions

What is the purpose of this email?

To notify Klaviyo account administrators and developers of an upcoming automatic disablement of inactive API keys, with clear instructions on how to prevent or manage the disablement.

Why does Klaviyo implement this policy?

To protect account security by removing unused credentials and encourage proactive API key lifecycle management, reducing the risk from forgotten or abandoned keys.

What action options does the email provide?

Recipients can make an API call before October 13 to reset the inactivity timer, delete keys no longer in use, or re-enable any previously disabled keys through Settings.

Who is the intended recipient?

Klaviyo account administrators and developers who manage API keys and have inactive private keys that will be affected by the October 13, 2026, deadline.

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