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Help us fix the part that’s getting in the way

This survey email requests user feedback to improve the onboarding experience for new customers. Audience: SaaS users who started but not finished onboarding Purpose: Gather insights to refine product guidance and support Call to action: "quick survey" link This template is ideal for collecting valuable qualitative data directly from users to identify friction points and enhance the user journey, ensuring higher activation and retention. The clear, concise messaging encourages participation, making it an effective tool for continuous product improvement.

Brand
Klaviyo
Email type
Survey
Language
en
Added
2026-03-19
Access
Free

Brand

Klaviyo
brand

This template is displayed for design inspiration and research purposes only. All trademarks, logos, and content belong to Klaviyo. Not affiliated with or endorsed by the original sender. Copyright policy

About this template

This survey email requests user feedback to improve the onboarding experience for new customers.
  • Audience: SaaS users who started but not finished onboarding
  • Purpose: Gather insights to refine product guidance and support
  • Call to action: "quick survey" link
This template is ideal for collecting valuable qualitative data directly from users to identify friction points and enhance the user journey, ensuring higher activation and retention. The clear, concise messaging encourages participation, making it an effective tool for continuous product improvement.

Tags

#survey#saas#professional#single_column#light#none#text_link#en#us

Preview

5-minute survey to improve your onboarding experience.  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­  
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Klaviyo
Tell us what’s getting in the way

Hello there,


We noticed you started exploring Klaviyo but haven’t set anything live in your account yet.

 

If you’re open to it, we’d love to hear about your experience so far. We’re trying to better understand how we can improve things for customers like you.

 

This quick survey takes less than 5 minutes and your input directly shapes how we refine onboarding, support, and product guidance.

With many thanks,
The Klaviyo Team

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