Frequently asked questions

What buying behavior does the $7-per-pair pricing target?
Multi-pair purchases; the discount only applies to purchases of 2 or more pairs, which increases average order value and encourages larger baskets.
How does this email reduce purchase friction?
By combining discounted footwear pricing with in-store return options, it addresses two key barriers for budget-conscious shoppers hesitant about buying shoes online.
What is the strategic purpose of the $75+ free shipping threshold?
It incentivizes customers to add complementary items or more pairs to reach the free shipping minimum, thereby increasing total order value beyond the initial bundle.