Frequently asked questions

What type of email campaign is this?
A mid-campaign cart abandonment reminder targeting existing customers during an active promotion, rather than a delayed follow-up sent days after abandonment.
Why use 'Still On' instead of typical urgency phrases like 'Don't Miss' or 'Last Chance'?
It acknowledges prior customer awareness of the offer and frames the message as a helpful continuity reminder rather than aggressive re-marketing, which resonates better with repeat customers.
How does including the discount percentage in the subject line impact performance?
Stating 'up to 40% off' provides immediate value proposition visible in preview panes, reducing friction and increasing likelihood of clicks without requiring a full email open.
Why does this email target lapsed and repeat customers specifically?
They've already demonstrated purchase intent and familiarity with Redbubble, making them more likely to convert on a discount reminder than cold prospects.