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Frequently asked questions
- What is the main goal of this email?
- To drive repeat purchases among existing Warby Parker customers by showcasing new seasonal colorways of the Sonia frame through visual product storytelling.
- What design elements help achieve repeat purchase goals?
- High-resolution imagery of the new colorways and streamlined shopping paths enable customers to quickly find and purchase new frame colors without added friction.
- When should this email be sent?
- During seasonal collection launches or when introducing new colorways to an existing frame design, targeting customers with previous purchases of similar frame styles.
- Why is colorway refresh more effective than new product launches?
- Existing frame familiarity reduces purchase barriers and education needed, allowing customers to make faster decisions when presented with fresh color options.






