Frequently asked questions

What is the main goal of this email?
To drive repeat purchases among existing Warby Parker customers by showcasing new seasonal colorways of the Sonia frame through visual product storytelling.
What design elements help achieve repeat purchase goals?
High-resolution imagery of the new colorways and streamlined shopping paths enable customers to quickly find and purchase new frame colors without added friction.
When should this email be sent?
During seasonal collection launches or when introducing new colorways to an existing frame design, targeting customers with previous purchases of similar frame styles.
Why is colorway refresh more effective than new product launches?
Existing frame familiarity reduces purchase barriers and education needed, allowing customers to make faster decisions when presented with fresh color options.